What our Customers say...

Water Damage Testimonials

Demo team recently completed first part of project. Very courteous team of Randy and Bob. They were done sooner than expected and work came in under quoted amount. Would not hesitate to use them again.

Randy and Fernando from SERVPRO worked very hard cleaning up damage from a water leak that caused a lot of damage in my home. Nice to see some hard workers in this day and age.

I have never experienced a house event requiring restoration, cleaning and reconstruction until this summer. Nothing tragic but a water pipe burst and subsequent damage on three floors. Hanover insurance gave various choices for restoration services. Fortuitously, we selected SERVPRO®. Initially we were contacted by a SERVPRO project manager Rory. Before we began the scope and sequence of the job, Rory gave us his cell number to use day or night. He meant every word. We chose SERVPRO options to use their contractors for plumbing services as well as the reconstruction-all of which was optional! We met the Restoration team and were set at ease with their consummate professionalism, attention to detail as well as always always an openess to discuss or clarify. Kudos to Rory and especially to Ross and Randy!! We will be indebted to returning us to a semblance of normalcy and wholeness!!!

Could not have been more happy with the service and professionalism of the team that did my water damage clean up...even though it was difficult to deal with the flooding and all the other pieces that need to happen now that the area is sanitized and dry our SERVPRO team made the journey a lot easier ! Thank you Becky & Ross and your team for your support and understanding thru this process. Kathryn & Philip Hampton NH 

I would highly recommend SERVPRO to anyone needing quick remediation from water damage. They had a full crew at my house within hours of me reporting damage. They were very efficient and professional with a great attitude!

Arti and Allen did a great job remediating our water damage issues and Becky responded immediately when we first noticed problems. They were courteous, professional and timely and we will definitely use them again! Thanks so much!

The servepro team did a great job. I chose them on suggestion from my insurer when my home had a flood on the first and second floors. They showed up quickly and set up an impressive array of fans and dehumidifiers. They ran this continuously for several days which dried the home. Their work saved me upwards of 30k in additional damage to my original hardwood floors from 130 years ago. Thank you!

SERVPRO was my first call when I discovered my flooded basement - due to a malfunctioning sump pump. I rec'd a call almost immediately from Becky at SERVPRO and she walked me through the steps of contacting a plumber and my insurance PLUS scheduled to come out the next day to assess the damage and determine our needs. She kept in close contact throughout the process of cleaning and drying the basement and then scheduling the crew to pick up the equipment. Kudos to Becky and her team for a job well-done - two thumbs up from this happy customer! 

After a relief valve broke on our boiler, 3” of water filled our basement. While we were able to remove the standing water ourselves, all of the carpets were ruined, the walls were wet, and the personal property was scattered throughout the basement. Serve Pro came in like a white knight and organized everything and took care of it all. Now my basement is dry and ready for new carpet and the walls are washed and disinfected. So no mold. Fast, polite, friendly and supportive. Couldn’t have gone better.

My experience with SERVPRO was very positive. Around the week before Christmas we had a tree come down on our roof causing sever water damage inside our home. SERVPRO walked us through the entire process and was accommodating to our timeline. Becky, our project manager, was communicative and available at any time. She went above and beyond even coming out on the weekend to check in on things and make sure we were being taken care of. The crew was courteous and cleaned up any messes that were made during the removal/addition of new insulation. Very happy with the service provided.

I cannot say enough good about Arti, Dave, Gary and Zack. They worked so hard and were true professionals. It’s so hard to have a disaster happen in your home but they all helped make it a little easier.

Helped to clean a sewage leak issue - were prompt and price was affordable!

SERVPRO cleared out and cleaned my basement after being flooded. John, Chris, and their crew did an amazing job, removing years of accumulated items and making the basement like new. Much appreciated!!

Excellent service. The project manager, Rory, was great. Contacted me on the same day I called in and arranged to have a crew show up the same day to get rid of the water and start the process of cleanup. He carefully explanined the whole process to me, gave me his cell number and said to call day or night if I had questions. The crew, Artie and John, were also great. They finished the initial clean up quickly. Today, they did the clean up of everything in the room, did the demolition of the floor and dry wall. They did a great job; couldn't have asked for anything better. I can recomemd SERVPRO of the Seacoast without reservation!

Sump pump stopped working and ended up with water in basement. Had a lot of boxes from my recent move that got wet and needed to be repacked with fresh boxes. SERVPRO was at my house within 2 hours assessing the situation and had a team soon after drying basement and helping with repacking wet boxes. Everyone was helpful and professional.

Our family experienced severe water damage requiring removal of dry wall and insulation from the ceiling and walls, removal of wood flooring and remodel repairs. The team came out, was professional and explained the process, what to expect and coordinated and completed all the repairs we needed. They were very detailed. The SERVPRO mitigation team to the remodel team and coordination were great to work with. Our wood floor install is beautiful! Having everything look so good now and back to normal is such a relief!

I had a massive emergency last night when my sump pump broke. Over a foot of water in my basement. I called and Kristin immediately called me back. Within a half hour they showed up at my house. Kristin the project manager and Adam and Jeff. They stayed for hours to help and maintain the water being pumped out. Today Kristin promptly called me and came with Damian to re-evaluate the situation. This team is a amazing team, went above and beyond what needed to be done. I am so thankful that the Seabrook Fire Department recommended them. I would highly suggest you contact this team for any of your needs. Thank you so much for all you did for me.

Cameron, Becky, Justin, and the rest of the crew were amazing when we had a water issue from an upstairs bathroom. First of all, Cameron was incredibly responsive when we called. He was at our house on a Friday evening within 25 minutes. He then had a team there right after him. They set up all the drying fans and dehumidifiers in record time. They were so incredibly kind and patient with all of our many questions. They explained everything in detail to us. The entire crew was so professional. They had to remove a significant amount of drywall in our home office as well as our garage and they were great! They took care of everything from moving furniture and cabinets to cleaning up. The place was left spotless. I cannot say enough wonderful things about them during a very stressful time. Just simply amazing. We highly recommend Cameron, Becky, Justin, and their team if you need them. Thank you so very much!

Nice job from everyone involved

I have to say I was surprised at how easy you made this look.  You cleaned up a monumental mess in no time that I wasn't sure we would ever fully recover from.  The bathroom looks as good as new.

The team did a beautiful job.  Our home looks and smells lovely and clean again!

I really do not think I would still be in business after the water damage without the help of your team. Thank you!

I was skeptical but decided to take my adjuster's advice and hire you (SERVPRO of The Seacoast) to repair the damage from my broken washing machine hose.  It turned out to be great advice you guys did an excellent job.  Thank you.

When we had a water pipe burst in the laundry room our insurance agent recommended SERVPRO. They were here within an hour and went to work immediately.  Before they arrived they told me what to expect and gave me the names of all of the technicians.  I am normally very apprehensive about having contractors in my home, but they made me feel comfortable.  The technicians were very efficient and very polite, and they did a terrific job.  I will definitely be recommending SERVPRO of The Seacoast.

Hi,

My name is John Heiniger and I live in Marietta, GA. I wanted to send a Thank You to Steve and Charles. They helped clean one of my rental properties after the heavy rains we had last week. Steve and Charles were prompt and professional, and a took their time to do the job right when they were very busy helping other people who had suffered the same fate as me. Steve and Charles are great ambassadors for SERVPRO of the Seacoast. They also were above and beyond the call when I had a “second flood’. They really saved me from a second loss and I can’t thank them enough. You are lucky to have them on your team and I wanted you to know what a excellent job they are doing to help the people of Georgia. Please let them know how much I appreciate their help and the job they did.