Had severe water damage with the last storm and SERVPRO came over to assess the damage and had a team in there the next day. Steve and his son were awesome and removed the trim and carpet and placed several dryers and dehumidifiers. My only issue was the cost. This was partly my fault for not knowing what insurance would allow and what my responsibility would be. When I found out SERVPRO’s cost on day 2 was beyond what insurance would cover I contacted them and they stopped the process immediately at my request. . Steve was very kind to offer some tips on what to do next with the dry out. Shane was also extremely helpful with adjusting the cost back to what insurance would allow. Honestly was skeptical of them at first but they were more than kind and very professional and helpful with my situation and would definitely recommend their services. Always best to know what insurance allows before the situation arises. Lesson learned 

A tree fell on my house and through my upstairs bedroom. Becky and her crew got here the same evening and were able to cover the holes in my roof enough for me to remain in my home. They came back the very next day and quickly patched my roof, removed the tree branches, assessed the damage and cleaned up for me. It was one less thing to worry about while navigating all that needs to be done for repairs. Excellent service and communication.

I wanted to relay to you and your organization as to how great Damian and his whole crew were to work with during my recent flood loss.

They were punctual, professional and right on top of things. They were consistent in showing up at my home to insure that all the dryers were working and fueled properly, even during the weekend...which surprised me and made me very happy to have engaged your company's services.

I'm writing to thank you and your team for the professional job you did cleaning and restoring our home. I had never heard of your company but our adjuster recommended you. We were very concerned about the preservation of our historic home, but you have put our minds at ease  I will be thanking our adjuster as well.  

Sincerely, 

Evelyn P

I had to write in and let you know how much we appreciate the hard work your crew put in to get us back in our home so quickly.  Tricia's communication was excellent and the whole group was very polite and professional.  Thank you again to the whole team at SERVPRO of The Seacoast.

I called your team right away when my home became flooded. I am so glad I did – you did a great job restoring my home.

Very impressed overall, but especially with the handling of our original hardwood flooring. 

Your whole team was wonderful from start to finish.  They were all so respectful of our home and communicated everything that was happening.  They did a great job saving our hardwood floors and saved us a lot of money.  Please convey our special thanks to Gina as well.

This is one company that lives up to its claims.  They have done an excellent job, and everyone I've worked with is polite, hardworking and professional.