SERVPRO Seacoast team members Becky Andy and Matt delivered high quality service in every regard. . The before, and after photographs of each return and supply in the duct system provided clarity and assurance of a job well done. With attention and care, this excellent SERVPRO team provides a clean and pleasant experience. I recommend their services 100%.

Request Scott Sweeney for painting from SERVPRO. He painted our interior trim and did an excellent job!

Becky and her team did an amazing job on the fire remediation on our home. The teams work was extremely fast but meticulous and efficient. Communication was beyond expectation. Would highly recommend!

Went on a run in the pines and ran into an employee by the name of Justin. They were removing bags full of the countless trash people leave behind on the trails. It was amazing someone to see someone finally cleaning up all the needles and alcohol containers people leave on the trails that so many kids walk through. Thank you to all the workers like Justin keeping our city safe.

Awesome job by Andy, Becky, CJ and all the men that helped us this week thank you all so much!!

Demo team recently completed first part of project. Very courteous team of Randy and Bob. They were done sooner than expected and work came in under quoted amount. Would not hesitate to use them again.

Arti was awesome. Extremely clean, thorough, friendly and professional! His workmanship was incredible. If we ever need SERVPRO again we will definitely request Arti to do our repair. He is top notch.

Becky and her team were amazing! They were very helpful, understanding, and thorough when it came to dealing with unexpected kitchen rodents in our new house. Andy, Justin, Jake, and Caleb went above and beyond to make sure that everything was taken care of, and Becky was an outstanding point of contact and incredibly knowledgeable. I really hope that nothing else happens, but I know who I'm calling if it does!

Rory as a project manager was great and the team doing the work were great guys and did a fantastic job !

SERVPRO came quickly to assess the issue, next day they were here fixing and cleaning. Very friendly and efficient.

Arti and the team did a great job!

When I first contacted SERVPRO I was apprehensive, turns out it was the best thing I did. I had no idea how to address the mold problem that had crept up on my property, Shane spent all the time I needed for him to share his knowledge with me, and build me a road map to cleaning my property. Andy, and Jake arrived shortly after to take away old moldy property for disposal and cleaned and sanitized my carpets. All at a very fair price. Don’t let the initial charge to assess the property scare you off, it was well worth it, and it comes off at the end of the project. I highly recommend these people.

SERVPRO responded quickly to remediate a water damage problem caused by faulty AC drainage. Their office and onsite staff were professional in our interactions with them, and the work was done neatly and expeditiously with minimal disruption to our household.

Randy and Fernando from SERVPRO worked very hard cleaning up damage from a water leak that caused a lot of damage in my home. Nice to see some hard workers in this day and age.

The work was outstanding, with excellent communication throughout the job.   

 

I have never experienced a house event requiring restoration, cleaning and reconstruction until this summer. Nothing tragic but a water pipe burst and subsequent damage on three floors. Hanover insurance gave various choices for restoration services. Fortuitously, we selected SERVPRO®. Initially we were contacted by a SERVPRO project manager Rory. Before we began the scope and sequence of the job, Rory gave us his cell number to use day or night. He meant every word. We chose SERVPRO options to use their contractors for plumbing services as well as the reconstruction-all of which was optional! We met the Restoration team and were set at ease with their consummate professionalism, attention to detail as well as always always an openess to discuss or clarify. Kudos to Rory and especially to Ross and Randy!! We will be indebted to returning us to a semblance of normalcy and wholeness!!!

Very professional, exceptional attention to detail in both the job estimate and in the completion of that work. The protection and care of our furnishings during the mold remediation work that they were doing for us was terrific. We would highly recommend Serv-Pro of the Seacost for their experience and the careful completion of any work that you would contract with them.

Could not have been more happy with the service and professionalism of the team that did my water damage clean up...even though it was difficult to deal with the flooding and all the other pieces that need to happen now that the area is sanitized and dry our SERVPRO team made the journey a lot easier ! Thank you Becky & Ross and your team for your support and understanding thru this process. Kathryn & Philip Hampton NH 

I run a very busy retail, with lots of high ceilings and deathly afraid to get on a ladder and clean up high. But I had the SERVPRO team, Zach, Emily, Chris and Kayla, go to town making my place as beautiful as day one! They were fast, efficient and friendly!! I would definitely recommend using them again. Thank you for your wonderful work!!

My elderly father's house needed a good cleaning since it hasn't been thoroughly cleaned in several years. SERVPRO came in and cleaned up EVERYTHING. Curtains, windows, sinks, AC unit, bathroom, bedroom, floors, walls, ceiling... everything! He (and visitors) are very happy with how it looks and the amazing job SERVPRO did. Would recommend this company to others.

Shane and the SERVPRO team made a very stressful time feel so easy and worry free. We were overwhelmed with steps, process, etc....and the team just made it easy and through open/consistent communication and service, we feel great about the partnership and confident in the work. While we hope this never happens again, I know who my first call will be to. Thanks SERVPRO!

Cam, Andy and Emily all really did an excellent job! Very friendly and super kind, did an excellent job and went above and beyond for what they had to deal with!

Great experience working with Becky Blaine our Project Manager. She was kind, caring and very responsive. The crew was very professional. Great experience for such an unfortunate incident. Highly Recommend. 

I would highly recommend SERVPRO to anyone needing quick remediation from water damage. They had a full crew at my house within hours of me reporting damage. They were very efficient and professional with a great attitude!

Very professional and friendly! Did a great job!

Very helpful and considerate. Answered questions.

My experience with SERVPRO was top notch. I worked with Jesse as the Project Manager and communication with him was top notch. Very responsive to texts and emails and keep apprised of status as I was off-site while the work was being performed. I’d highly recommend SERVPRO to anyone looking for mold remediation services.

Arti and Andy were extremely customer focused and the services provided were excellent.

Amazing work! Quick and trough with the job! Highly recommended! Thanks again Ross and Allen. 

We had such a fantastic experience regarding an emergency mitigation of a flooded crawlspace in our home. Becky, the project manager, was super helpful from start to finish. After explaining the issue, she was at our house within twenty minutes and already figuring out a plan of action. She sent two technicians, Allen and Emily, who were absolutely amazing. They kept us updated and informed every step of the way, and despite the awkward and uncomfortable space they were working in, they remained super pleasant and positive to work with. They were also extremely mindful and considerate of our pets while going in and out by making sure the doors were closed behind them, ensuring our little escape artists were safe. After the job was completed, they realized that the problem wasn't yet solved. They diagnosed the issue and come to find out, the ground water was coming through our foundation and rising fairly rapidly. Because of our broken sump pumps, the water was not relocating as needed. When Allen gave us the news, I was definitely nervous as to what the next steps would be. He quickly reassured me that we would be able to find a solution and called his Mitigation Manager, Cam, right away to reiterate the issue and see what they could do to help. Cam then offered to leave the company's sump pump at our home, free of charge, while our plumber installs a new one, that way we will stay ahead of the water and not be in another super unfortunate flooding situation. I thought that was so gracious and unexpected. I will recommend this company, Becky, Allen, Emily and Cam to anyone and everyone suffering with similar issues as ours. Although I don't want to have to call them again (in hopes I no longer have water issues in the future), I would be beyond happy and grateful to work with any of them at any time. Thank you so very much again. The Boylans

Arti and Allen did a great job remediating our water damage issues and Becky responded immediately when we first noticed problems. They were courteous, professional and timely and we will definitely use them again! Thanks so much!

The servepro team did a great job. I chose them on suggestion from my insurer when my home had a flood on the first and second floors. They showed up quickly and set up an impressive array of fans and dehumidifiers. They ran this continuously for several days which dried the home. Their work saved me upwards of 30k in additional damage to my original hardwood floors from 130 years ago. Thank you!

Arti, Allen, Rory and the rest of the team went above and beyond restoring our 200 year old water damaged attic. It definitely wasn’t an easy job removing blown in insulation, scrubbing down the entire attic for mold remediation and reconstruction. Each and everyone of them were friendly, professional and informative no matter the task that was put before them. Their dedication is unmatched making sure not to cut any corners. I’d recommend them to anyone who cares about their home and only wants the best job done. I especially appreciate the fact they took the time to explain what they were doing and point out other factors in the attic that will increase the longevity of our home. As new homeowners we’ll take any advice we can get. Rory was also spectacular in working with us on creating budgets that would align with our insurance policy which did involve some back and forth. Thank you SERVPRO team! 

We had a small fire at our church, a fire extinguisher was used that created quite a mess. Fire department said it had to be cleaned by professionals only. I called SERVPRO of Dover, they were extremely helpful. They were there quickly with a large crew and did a five star clean up all the way. Very thorough. Wonderful, professional people all the way. 5 star plus!

I called SERVPRO after having some concrete work done in my garage. Despite the contractor doing everything he could to minimize the dust I ended up with concrete dust covering everything. I was given a detailed estimate and the SERVPRO crew arrived in a couple of days. They wiped every single thing down - walls, ceiling, floor and contents. Very professional and the result was a very clean garage. I highly recommend SERVPRO!

Hire these guys now!!! They are quick, efficient, respectful and do an overall incredible job. I can't say enough good things about this company and its people. Much appreciation to Jessie, Emily and Crystal for making everything work!!! Raises for everybody.

SERVPRO was my first call when I discovered my flooded basement - due to a malfunctioning sump pump. I rec'd a call almost immediately from Becky at SERVPRO and she walked me through the steps of contacting a plumber and my insurance PLUS scheduled to come out the next day to assess the damage and determine our needs. She kept in close contact throughout the process of cleaning and drying the basement and then scheduling the crew to pick up the equipment. Kudos to Becky and her team for a job well-done - two thumbs up from this happy customer! 

After a relief valve broke on our boiler, 3” of water filled our basement. While we were able to remove the standing water ourselves, all of the carpets were ruined, the walls were wet, and the personal property was scattered throughout the basement. Serve Pro came in like a white knight and organized everything and took care of it all. Now my basement is dry and ready for new carpet and the walls are washed and disinfected. So no mold. Fast, polite, friendly and supportive. Couldn’t have gone better.

Had severe water damage with the last storm and SERVPRO came over to assess the damage and had a team in there the next day. Steve and his son were awesome and removed the trim and carpet and placed several dryers and dehumidifiers. My only issue was the cost. This was partly my fault for not knowing what insurance would allow and what my responsibility would be. When I found out SERVPRO’s cost on day 2 was beyond what insurance would cover I contacted them and they stopped the process immediately at my request. . Steve was very kind to offer some tips on what to do next with the dry out. Shane was also extremely helpful with adjusting the cost back to what insurance would allow. Honestly was skeptical of them at first but they were more than kind and very professional and helpful with my situation and would definitely recommend their services. Always best to know what insurance allows before the situation arises. Lesson learned 

A tree fell on my house and through my upstairs bedroom. Becky and her crew got here the same evening and were able to cover the holes in my roof enough for me to remain in my home. They came back the very next day and quickly patched my roof, removed the tree branches, assessed the damage and cleaned up for me. It was one less thing to worry about while navigating all that needs to be done for repairs. Excellent service and communication.

Due to the epic rainstorm a couple weeks ago, we were in need of Water Remediation in a property that we had recently put up for sale. From my initial contact to set-up an inspection to meeting with Jessie for an estimate the process was efficient, communication was timely and most importantly Jessie's team competently did their job. Given that the property was almost 2 hrs. away, it was important to be able to trust that the job was done and done right. Jessie and his team surpassed our expectations. If you want a job done right which is hard to find these days, do not hesitate to call Service Pro of Dover.

The team was extremely efficient and courteous. They were all professional and dealt with a difficult situation for myself, my staff, and my customers. They addressed all of my concerns and went above and beyond.

Must say I am very impressed with the help and the experience working with this company. From the person who took my call (apologies I don't recall the person's name, but she was excellent in caring about my home recently flooding in Maine.) To Rory Behrle and the team of people he immediately dispatched to our home, all is one day. Literally took him less that 8 hours to dispatch a team to start drying out our home. I haven't had a great track record in selecting quality contractors in the past, but so far, although stressful (given the flooding circumstances), this team has been outstanding.

My experience with SERVPRO was very positive. Around the week before Christmas we had a tree come down on our roof causing sever water damage inside our home. SERVPRO walked us through the entire process and was accommodating to our timeline. Becky, our project manager, was communicative and available at any time. She went above and beyond even coming out on the weekend to check in on things and make sure we were being taken care of. The crew was courteous and cleaned up any messes that were made during the removal/addition of new insulation. Very happy with the service provided.

Very professional service and fantastic cleaning job. Highly recommend.

I cannot say enough good about Arti, Dave, Gary and Zack. They worked so hard and were true professionals. It’s so hard to have a disaster happen in your home but they all helped make it a little easier.

Helped to clean a sewage leak issue - were prompt and price was affordable!

Services: Insulation removal. Mold mitigation and cleaning. Insulation reinstallation. Positive: Punctuality, Quality, Professionalism, Thoroughness Excellent crew! Crew leader Ross promoted a positive work environment. He went above and beyond what I expected leaving me with a very positive attitude towards SERVPRO! Geovanie and Guilherme were awesome on the first day removing the insulation and should be commended on their hard work in a cold uncomfortable confined space. Ross and Andy did a commendable job reinstalling the new insulation and making sure all the surfaces were cleaned and treated. I will definitely recommend this company to address and remedy whatever issues you may encounter regarding emergencies, water damage, mold mitigation etc.

They were efficient and timely and did a great job.

Jesse and a Ross did a fantastic job! Jesse was precise and quick in his estimate. Ross did an impeccable job! He was professional, thoughtful and went above and beyond! He was very considerate of health conditions in the home and made sure that nothing was left unattended to. I would 10/10 recommend them!

After a very humid summer and no AC in my house, mold grew on my dining room ceiling. Rory was quick to respond with inspection including checking for sources of moisture through the rest of the house. He found none, thank goodness. The mitigation team was considerate , timely and thorough

We used SERVPRO to come out and get rid of an odor in our rental property after the tenants smoked in the apartment. They were able to come out the day I called and take care of it. In less than 24 hours everything was taken care of. Everyone was awesome and I would definitely recommend them. Hoping I don’t have to use them again but if I do I would be happy to call and work with them again.

The team from SERVPRO responded immediately, were professional and very efficient. Beyond that, the team members were friendly, compassionate about my very stressful situation, and did a great job!

Andy, David, Becky, and Damian went above and beyond the call of duty with assisting us with Mold Removal and Reconstruction. My house looks better than it did before the mold damage. 5 stars to the entire team!

I was very impressed with every facet of the operation! From Becky’s professionalism to Artis knowledge of the job! I was very satisfied.

SERVPRO cleared out and cleaned my basement after being flooded. John, Chris, and their crew did an amazing job, removing years of accumulated items and making the basement like new. Much appreciated!!

Jesse was a great project manager. He showed up the day after the fire, and a full crew was on site the next day. Justin and Steven were awesome crew managers, and my house is most definitely cleaner than it was before the fire! Thank you SERVPRO for making this stressful situation much better.

Arti had a very professional team of workers who were very respectful of my home and my belongings .

The crew was phenomenal. I would absolutely use them at any time for any form of restoration work in my house from start to finish everybody. I spoke with, was very helpful. Very interested in taking care of my needs as a customer. You guys killed it Way to go keep up the good work Shout out to Kristin. She was polite and courteous.

Ross Burton was an exceptional employee of SERVPRO. He was kind, understanding and had our best interest at hand each time we saw him. He explained everything we needed to know about water damage and mold growth. He took time to put our fears at ease. He treated us like we were his priority. 

I had an emergency today , and have used them in the past I would highly recommend them. Great communication and service and results.

I want to thank SERVPRO for their speedy action and response to my problem at my home. They came and examined what was needed to clean up my job. Two more trucks came and clean everything that night. Was a great experience with all the people in and out of the office.

On time and very thorough, they spent hours in my kitchen and scrubbed and steamed every surface. Thank you!

The work to clean our carpets was completed as promised; professional done with an efficient approach. 

Had an issue with black mold in a utility closet that had flooded. SERVPRO was very responsive, worked very quickly, and cleaned up beautifully. Would certainly recommend for any mold/water remediation!

Excellent Crew!! The project manager, Nick was very helpful & compassionate. He contacted us the same day our claim was filed and came out to review the damage. He communicated everything to our insurance company and relayed the information to his team so we did not have any additional stress added to our plate. He explained the whole process to us so we understood exactly the next step. The crew, Artie and his team were also great. They were professional and respectful at all times while the were in our home. They did a fantastic job at removing the floors, dry wall & mold in the affected ares. They did a great job - it was not easy.. it was hot and messy yet they continued to smile everyday.. I recommend SERVPRO of the Seacoast for any water damage you have !!

Excellent service. The project manager, Rory, was great. Contacted me on the same day I called in and arranged to have a crew show up the same day to get rid of the water and start the process of cleanup. He carefully explanined the whole process to me, gave me his cell number and said to call day or night if I had questions. The crew, Artie and John, were also great. They finished the initial clean up quickly. Today, they did the clean up of everything in the room, did the demolition of the floor and dry wall. They did a great job; couldn't have asked for anything better. I can recomemd SERVPRO of the Seacoast without reservation!

They were quick to respond, thorough in their work, and mindful to keep the damage to a minimum.

My fiancé and I used SERVPRO when our Hampton Beach cottage was flooded over the past winter. We used them for mold removal. As well as reconstruction of the condo. Very highly recommended and very professional in all aspects.

As the assistant chief of the local fire department I contact SERVPRO to clean one of our very large American flags used for a ceremony. The flag unfortunately got covered in oil and grease from an aerial ladder it was hanging from. Their professional staff took on this task with a level of personal pride and enthusiasm. The personal service and attention to detail was second to none. They have the tools and staff it takes for even the toughest tasks, both large and small. My contact, Kristin was courteous, professional and communicated throughout the entire process. My experience with SERVPRO was outstanding and I would personally recommend them to anyone in need of professional cleaning or restoration services. Thank you SERVPRO, you guys were amazing!!

I just had to write and thank Justin B. and Andrew for the outstanding job they did repairing the water damage from a leaking toilet in my upstairs bathroom. It stained our living room ceiling downstairs. We have a “popcorn” ceiling. In order to restore it, the entire ceiling had to be scraped. It was a very messy, tedious job. They did an excellent job containing the area so that we had access to the rest of the house. Even though the area was contained, they cleaned the room each day before they left. They even washed the front steps to remove some dust and footprints. They were polite, professional, and happy to answer all my questions. They called each morning to let me know they were on the way. The final job was excellent. They were able to match the texture and color of the ceiling in the adjoining hallway. When they moved the furniture, wall hangings and lamps back into the room, they went out of their way to make sure it was set up exactly the way I wanted it. And the room was spotless when they left. I couldn’t have asked for a better crew.

SERVPRO was very responsive and quick. I had an inspection done and received a quote a few hours later. They were able to get the appointment scheduled for four days after the quote. The quality of their cleaning was great. The space looks immaculate. I will definitely be using this company again in the future!

Becky Blaine and her team were outstanding. It was Artie, from Becky's team, who identified the water source. Sharp thinking. Efficient, communicative and reassuring are the qualities I would use to describe this SERVPRO team!

Sump pump stopped working and ended up with water in basement. Had a lot of boxes from my recent move that got wet and needed to be repacked with fresh boxes. SERVPRO was at my house within 2 hours assessing the situation and had a team soon after drying basement and helping with repacking wet boxes. Everyone was helpful and professional.

SERVPRO helped us with a bio-remediation cleanup after an unexpected death. The staff was so kind and responsive. They showed up the next day to do an evaluation and were able to complete the work that afternoon. Thank you all for your kindness, compassion, and responsiveness during this difficult time. I would highly recommend this team for whatever cleaning services you need.

SERVPRO was professional, quick, & efficient. The communication was great. Got us ready to open the classroom up in time for the return of students after winter break.

Our family experienced severe water damage requiring removal of dry wall and insulation from the ceiling and walls, removal of wood flooring and remodel repairs. The team came out, was professional and explained the process, what to expect and coordinated and completed all the repairs we needed. They were very detailed. The SERVPRO mitigation team to the remodel team and coordination were great to work with. Our wood floor install is beautiful! Having everything look so good now and back to normal is such a relief!

Kristin and team at SERVPRO were very good to work with. Response time was great. They showed up for the estimate and the cleaning on time when they said they would. The cleaning of our 50 year old vintage bathroom was a tough job but they made it look almost new. Very pleased with the results.

The Dover walking path was littered with everything from tarps to used needles !!! Thank you for your help cleaning it up !!!

I used SERVPRO twice in last few months to deal with biohazard clean and a general clean that included taking care of a smoke smell. Project Manager Becky was amazing! She did what she said she would do, whether it was sending a revised estimate when I added items, calling me back with info, or making sure the property was exactly as promised. She knows her stuff and she has high expectations of her team (which they met). Overall wonderful experience with this company. I was very surprised to learn of the wide variety of jobs they can take care of. We started out with quite a disaster and they came thru and exceeded my expectations. Highly recommend them!

Amazing service when you need it most. From Heather on the phone to Jesse on-site within an hour and back to check every day after, plus the team who set up the plastic and fans. Superior work, highly recommended: many thanks again and again!

My wife and I recently purchased a house that was heavily smoked in and had severe nicotine staining on the walls and ceilings. I called SERVPRO of the Seacoast and they had Ross out immediately to look at it and give us an estimate. He thought it would take 2-3 days with a crew of 3 to completely clean it up. We didn't want to spend that much so we opted to do 1 day with a 4 person crew, concentrating on the ceilings and walls in the main living area and the master bedroom and just doing as much as possible. They came in and just worked so hard and got so much done in 1 day. We were so impressed with the crew and the work they did. I was happy with the price and would totally recommend them. A+++

I had a massive emergency last night when my sump pump broke. Over a foot of water in my basement. I called and Kristin immediately called me back. Within a half hour they showed up at my house. Kristin the project manager and Adam and Jeff. They stayed for hours to help and maintain the water being pumped out. Today Kristin promptly called me and came with Damian to re-evaluate the situation. This team is a amazing team, went above and beyond what needed to be done. I am so thankful that the Seabrook Fire Department recommended them. I would highly suggest you contact this team for any of your needs. Thank you so much for all you did for me.

The entire crew did a great job from start to finish. The service was friendly, professional, and thorough. I highly recommend SERVPRO.

Brian Emmerson and his crew were AMAZING! They came within an hour after the roofers messed up my roof and didn't tarp it before it rained. LOTS of water damage. It took them over a week to remove all mess. They arrived on time and worked there butts off to remove all the damage. They tarped, taped, coved and cleaned non stop. SERVPRO was there for me at one of the worst times in my life. I never felt rushed or felt like I was bothering them. They answered there phone every time I call with questions. One of the best experiences I've ever had with the company, just wish it wasn't under such sad circumstances. 

Very friendly and very detailed! Would recommend to everyone.

Brian was amazing. He ensured that everything was done right and run by our insurance company without us having to stress over any of it. My husband and I are not people to step back and let others take the reins but Brian was confident he knew what to do. It was a weight lifted off our shoulders knowing we were in good hands. Thanks a million times Brian Emmerson, you are amazing and in the right profession!

Cameron and his crew were amazing in responding to a sewer emergency at my home, on a weekend, at night. The call back was within 30 minutes, Cam promised to be onsite to assess the situation early the following morning, he came first and his crew arrived very soon after. All was cleaned up within a few hours. It could not have gone better, and the price was extremely reasonable. These Pros know what they are doing.

Cameron, Becky, Justin, and the rest of the crew were amazing when we had a water issue from an upstairs bathroom. First of all, Cameron was incredibly responsive when we called. He was at our house on a Friday evening within 25 minutes. He then had a team there right after him. They set up all the drying fans and dehumidifiers in record time. They were so incredibly kind and patient with all of our many questions. They explained everything in detail to us. The entire crew was so professional. They had to remove a significant amount of drywall in our home office as well as our garage and they were great! They took care of everything from moving furniture and cabinets to cleaning up. The place was left spotless. I cannot say enough wonderful things about them during a very stressful time. Just simply amazing. We highly recommend Cameron, Becky, Justin, and their team if you need them. Thank you so very much!

Brian and his crew were amazing to work with. Brian went above and beyond to help with my problem. The crew did an exceptional job cleaning. 

I give yesterdays team of (2) workers the very highest grades for their work here. Can't imagine more professional, considerate, hard-working gentlemen on the job site... Please make note of who they were since I've forgotten both names, and let them and their managers know how pleased we all are... Brian, who measured this job too! Thank you SERVPRO! 

Please relay my gratitude to the staff at SERVPRO for sanitizing our fleet on April 16, 2020. The COVID-19 pandemic has everyone concerned and police officers are no different. SERVPRO's generosity helps ensure our officers can continue to focus on the task at hand. Your efforts were very much appreciated.

Very truly yours, 

William B.

Chief of Police

Eric Hunter and Julio Capo were very responsive to our inquires, and were very organized in their execution of this project. They went out of their way to keep us apprised of the ongoing and intended work. The workers themselves were professional and polite. Even our staff commented on how pleasant they were. During this catastrophic event, SERVPRO helped us look organized and professional. We are very grateful to have had such a good working relationship with this team. 

I wanted to relay to you and your organization as to how great Damian and his whole crew were to work with during my recent flood loss.

They were punctual, professional and right on top of things. They were consistent in showing up at my home to insure that all the dryers were working and fueled properly, even during the weekend...which surprised me and made me very happy to have engaged your company's services.

Ross Tucker and Jay were amazing!! I mean it! They were professional; nice; knowledgeable and such hard workers. Thy exceeded my expectations. When your cellar floods and all your important items get wet, it is very personal and overwhelming, but this team put me at ease. They cleaned everything and my cellar looks and smells great. 

I didn't expect the vapor barrier to end up cleaner then when it was installed. Extremely pleased!

Very friendly and courteous personnel!! They were quick and efficient and left the project area as good as new! Super impressed!

Good communication between Brian and me and to keep the tenants informed about what was happening at the work site. 

All employees were amazing and very accommodating to our work schedule.

Nice job from everyone involved

Very professional and efficient. Won't hesitate to contact in future. Will def recommend. 

Wonderful people to work with. I'd hire them again in a second!!

Working with SERVPRO was a wonderful experience. 

Awesome job! Extremely professional and responsive to any questions I had. The crew was a real lifesaver!

Brian, Undu and Becky were prompt, professional and friendly. They got the job done in a timely and professional manner. 

My name is Tim R. and I am a property manager in Rye New Hampshire. One of my clients recently had a burst pipe and hired your company to clean up the water damage. I helped her coordinate the cleanup and wanted to let you know what knowledgeable, professional and responsive service I received from both Brian and Justin. Brian did an outstanding job keeping in contact and communicating with both me and the homeowner. Justin also was excellent in communicating with me on the job as well as managing his coworkers. They were super careful and respectful of the homeowners house during the removal and abatement process. I know a company is only as good as the employees who interface with the public and I find it important to give positive feedback when I see exceptional employees. Hopefully you will be able to recognize these two guys for their outstanding customer service. Hopefully you can keep them with your company I know how hard it is to hire good people. I won’t hesitate to recommend SERVPRO in the future.

Received by email from a recent customer:

"To Whom It May Concern

 I have to share my story with the appropriate people. On Jan 8 we got a call that our condo was flooded and was a disaster. To no avail -  that was beyond the truth.  We where devastated when we saw the damage, and beyond a loss for words when we arrived each day to see your men taking out the unsalvageable walls and materials.

 Each and every time that I walked in the condo the workmen would stop what they where doing to speak to us explain what they where doing and why. These gentlemen - each and every one of them - are exceptional people.  They made our disaster a breeze to deal with, including the lady in the office who was so helpful in navigating us in the right direction of who we needed to speak with, to Brandon who was on site in the beginning days, and every single gentlemen who did the demolition work on our condo.

Brandon would return our calls or talk to us immediately, answer any questions we had, and just a caring individual. Rich has responded to every single phone call faster then I could spin around. He accommodated our schedules to complete work and is another gentlemen who cares about his job and the way he treats people.  He is an exceptional person!  He is truly an asset to your company!  And we also have Paul and Justin. These two workers are amazing young men. They work together in away I have not seen two young men do in a long time!  They communicated with one another, respected one another and worked together in a fashion you don't see in the younger generation these days.

The bottom line is that every single person who we dealt with was TRULY AMAZING, and your company is blessed to have them representing SERVPRO!

Sincerely,

Eric and Suzanne

I'm convinced that no one else could have completed this so fast or so well.  The structural damage to our home was a worry, but John and his team handled it with complete confidence. He delivered on everything he said you could do. I can't tell you what a relief this has been for us.  Please pass on our compliments and our thanks to John and the rest of the team.  

The workers were very respectful and professional.

I'm writing to thank you and your team for the professional job you did cleaning and restoring our home. I had never heard of your company but our adjuster recommended you. We were very concerned about the preservation of our historic home, but you have put our minds at ease  I will be thanking our adjuster as well.  

Sincerely, 

Evelyn P

So pleased with how this turned out.  Your communication has been outstanding. You definitely exceeded my expectations

I have to say I was surprised at how easy you made this look.  You cleaned up a monumental mess in no time that I wasn't sure we would ever fully recover from.  The bathroom looks as good as new.

Great service.  Definitely recommend!

I had to write in and let you know how much we appreciate the hard work your crew put in to get us back in our home so quickly.  Tricia's communication was excellent and the whole group was very polite and professional.  Thank you again to the whole team at SERVPRO of The Seacoast.

What a relief to be back in our home.  I wouldn't wish this on anyone, but if we ever have to go through it again you'll be the first one we call.

We couldn't believe you had us back up and running in one day after the mess from our sprinkler system.  Your team worked a miracle.

The team did a beautiful job.  Our home looks and smells lovely and clean again!

Our carpenter was impressed with your cleanliness!

I am very thankful we found SERVPRO to help us with our mold problem. They had it cleaned up in no time.

The fire in our attic took us all off guard, but luckily we were all safe in the end, and your team repaired all the damages for us.

I called your team right away when my home became flooded. I am so glad I did – you did a great job restoring my home.

My business would have been a total loss without your help in restoring and repairing the damages from flooding.

I really do not think I would still be in business after the water damage without the help of your team. Thank you!

Very impressed overall, but especially with the handling of our original hardwood flooring. 

There is a lot of history here that we were afraid would be lost.  Thank you for helping us preserve and restore it.

This was a hard thing - I would not wish it on anyone. But your compassionate service has made it all bearable and given us hope.  The workers have all been so careful with all of our things and were even able to restore our old photographs that were soaked by the fire hoses. It's nice to know that there are businesses in our community that care about their customers.

Mary & Allen A.

Excellent Service! Thank you! Wonderful staff/team members. Very punctual, polite and courteous. 

The crew was always right on time and cleaned up after themselves every day.  They made it look easy.  Glad for your help.

I was skeptical but decided to take my adjuster's advice and hire you (SERVPRO of The Seacoast) to repair the damage from my broken washing machine hose.  It turned out to be great advice you guys did an excellent job.  Thank you.

We thought our valuables were irreparably damaged.  You did a wonderful job cleaning and restoring them and the house.  Many thanks to our friends at SERVPRO of The Seacoast!

Your whole team was wonderful from start to finish.  They were all so respectful of our home and communicated everything that was happening.  They did a great job saving our hardwood floors and saved us a lot of money.  Please convey our special thanks to Gina as well.

Very professional organization.  Restored out home to like new condition, including some areas that required fine craftsmanship.  I would use them again without hesitation.  

When we had a water pipe burst in the laundry room our insurance agent recommended SERVPRO. They were here within an hour and went to work immediately.  Before they arrived they told me what to expect and gave me the names of all of the technicians.  I am normally very apprehensive about having contractors in my home, but they made me feel comfortable.  The technicians were very efficient and very polite, and they did a terrific job.  I will definitely be recommending SERVPRO of The Seacoast.

Our offices had a small fire that caused our fire system to discharge throughout the whole building. The sprinklers caused far more damage than the fire and I honestly didn't think we could recover, but SERVPRO of the Seacoast made quick work of it and had us back in business in just a few days.  If you have a fire or flooding in a business, these are the people you need to call.  They know what you are dealing with in a business setting and understand the urgency of getting you back up and running as soon as possible.

Thanks for helping us get our doors open so quickly.  Our customers never knew there had been a problem.

You definitely exceeded my expectations.  Very professional, polite, and genuinely respectful of my home.

This is one company that lives up to its claims.  They have done an excellent job, and everyone I've worked with is polite, hardworking and professional.

Hi,

My name is John Heiniger and I live in Marietta, GA. I wanted to send a Thank You to Steve and Charles. They helped clean one of my rental properties after the heavy rains we had last week. Steve and Charles were prompt and professional, and a took their time to do the job right when they were very busy helping other people who had suffered the same fate as me. Steve and Charles are great ambassadors for SERVPRO of the Seacoast. They also were above and beyond the call when I had a “second flood’. They really saved me from a second loss and I can’t thank them enough. You are lucky to have them on your team and I wanted you to know what a excellent job they are doing to help the people of Georgia. Please let them know how much I appreciate their help and the job they did.